Privacy Policy

Introduction

At DesynWorks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our AI-based office rendering platform.

Information We Collect

Personal Information: Name, email address, and company name.
Payment Information: Processed securely through third-party payment gateways.
Usage Data: Details of your interactions with our platform to improve user experience.

How We Use Your Information

To process payments and deliver renders.
To send account-related communications and updates.

Data Sharing

We do not share your data with third parties except for payment processing.
User inputs (e.g., style preferences) are not stored or reused for AI model training.

Data Security

We employ robust security measures to protect your personal information.

Terms and Conditions

Acceptance of Terms - By using our platform, you agree to these Terms and Conditions.
Intellectual Property - Users retain rights to the AI-generated renders they purchase.
Usage Restrictions
Users may not submit:
- Explicit or inappropriate content.
- Illegal or trademarked designs.
Payment and Credits
- Credits are non-refundable.
- Each credit can be used to generate one design.
Limitation of Liability
- We are not liable for any misuse of the generated designs or delays caused by unforeseen technical issues.
Account Termination
- Users may cancel their accounts by contacting support@desynworks.com.

Cancellation and Refund

Refund Policy

No refunds will be issued for unused credits or technical issues.

Cancellation Policy

Users may cancel their accounts by writing to support@desynworks.com.

Shipping and Delivery

Delivery Method: AI-generated renders are available for download directly within the platform.
Delivery Timeline: Renders are typically ready within 10–15 seconds of submission.
Technical Support: If you encounter any delivery issues, please contact support@desynworks.com.